More of Science Trumps All
Quality outcomes and patient satisfaction remain high priorities in today’s world of healthcare. Both are laudable, but few studies have asked whether they are related. This study examined the relationship between a specialty-specific lumbar spine surgery registry (QOD) and Center for Medicare and Medicaid Services (CMS) Consumer Assessment of Healthcare Providers and Systems (CAHPS) administered by the National Research Corporation (NRC). We sought to examine whether rankings of individual neurosurgeons at a single large-volume hospital demonstrated a positive correlation between the two ranking tools. The overall measure of satisfaction in QOD, “expectations met” at three months post-operatively did not show a positive correlation with provider ratings. Interestingly, two subquestions demonstrated a negative correlation, the opposite of which would be predicted if both tools were measuring providers in a meaningful and concordant manner.
18th Meeting of WSSFN
June 24-27, 2019; New York
International Summer School Transnasal Endoscopic Surgery: From Sinuses to Skull Base
June 24-28, 2019; Brescia, Italy
The Society of University Neurosurgeons Annual Meeting
June 26-30, 2019; Dubrovnik, Croatia
2019 New England Neurosurgical Society Annual Meeting
June 27-29, 2019; Brewster, Mass.
Neurotrauma 2019 Symposium
June 28-July 3, 2019; Pittsburgh
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